Refund Policy
We want every purchase to meet your expectations. Here is how refunds work on Mobazha.
Refund Eligibility
You may request a refund during the protection period if the item was not received, is significantly different from the description, or is defective.
Refund Process
To request a refund, open the order details and tap "Report Issue". Select your reason and provide details. The seller will be notified and you will have 7 days to resolve it together.
Refund Timeline
Cryptocurrency refunds are processed within 1-3 business days after approval. Fiat refunds follow the payment provider's timeline (typically 5-10 business days).
Non-Refundable Items
Digital products that have been downloaded, custom-made items, and services that have been fully delivered may not be eligible for refund unless they are defective.
Last updated: March 2026